1. Introduction
At Service Chaupal, we respect the privacy of our customers in Sagar. This Privacy Policy outlines how we collect, use and protect your personal information when you contact us for RO repair, RO installation, RO rental, commercial RO setup, spare parts or water camper delivery.
2. Information We Collect
We only collect information necessary to fulfill your doorstep water service request:
- Contact Information: Your name, phone number, WhatsApp number and delivery or locality address in Sagar.
- Service Details: Information regarding your RO machine brand, required repair problem or opted rental plan.
- Customer Account & Service Data: Contact details and service history recorded when you request an RO repair, rental or AMC subscription.
3. How We Use Your Information
Your data is strictly used for service execution and customer support:
- Scheduling technician visits and doorstep service in Sagar localities.
- Sending monthly rental due reminders or filter replacement notifications via WhatsApp or SMS.
- Responding to phone inquiries and WhatsApp messages.
4. Data Protection & Non-Sharing Commitment
We do NOT sell, trade or share your phone number, address or personal data with third-party advertisers. All information remains strictly within Service Chaupal for service delivery.
5. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us:
Service Chaupal
Address: Opp. Chetanya Paramedical College, Shriram Nagar, Sagar - 470002
/ Phone & WhatsApp: +91 9685965063
Email: [email protected]